PRIVACY POLICY

DRIVEx Inc. Privacy Policy

Last Updated: October 22, 2025
Effective Date: September 12, 2025

1. Introduction

DRIVEx Inc. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our mobile applications, or engage with any related services (collectively, the “Services”). By using our Services, you agree to the terms of this Policy.

2. Information We Collect

We collect information that identifies, relates to, or can reasonably be linked to an individual or household:

a. Personal Data
Name, email address, phone number, mailing address, payment details, driver’s license information, profile photos, and communications.

b. Usage Data
IP address, device type, browser type, operating system, app interactions, session data, and approximate geolocation.

c. Sensitive Personal Information
Driver’s license, government ID numbers, precise location data, and, where applicable, biometric or health-related data used for authentication or verification. We do not use this information for purposes beyond providing the Services.

d. Cookies & Tracking Technologies
We use cookies, web beacons, pixels, and similar tools to improve functionality, analyze usage, personalize content, and deliver relevant advertising. Users can manage preferences through browser settings or our cookie banner.

3. How We Use Your Information

We process personal information for the following lawful purposes:

To operate, provide, and maintain the Services.
To process bookings, payments, and refunds.
To communicate about updates, offers, and support.
To improve safety, performance, and functionality.
To comply with legal obligations or respond to lawful requests.
To detect, prevent, and investigate fraud or abuse.
With your consent, to send marketing or promotional communications.

4. Legal Basis for Processing (GDPR / International)

Where required by law, our processing is based on one or more of the following:

Contractual necessity — to perform our obligations and provide the Services.
Consent — where you have given explicit consent.
Legal obligation — to comply with regulatory or legal duties.
Legitimate interests — for improving products, ensuring safety, and preventing fraud.

You may withdraw consent at any time by contacting us.

5. Sharing Your Information

We may share personal information in the following cases:

With instructors and contractors to deliver lessons and support.
With trusted service providers (payment processors, hosting, analytics, communication tools).
With business partners or acquirers during mergers, reorganizations, or sales.
With legal or regulatory authorities where required by law or to protect rights, safety, and property.

All third-party recipients are bound by confidentiality and data-processing agreements prohibiting independent use of your information.

We do not sell or share personal information for monetary consideration.

6. Cookies and Tracking Preferences

Users may opt-out or modify cookie preferences through our on-site cookie manager.
We honor Global Privacy Control (GPC) signals where applicable.
Essential cookies are required for functionality and cannot be disabled.

7. Retention of Data

We retain your information only as long as necessary to:

Provide Services and fulfill transactions.
Meet legal, tax, and accounting requirements.
Resolve disputes or enforce agreements.

Typical retention periods:

8. Security

We employ administrative, technical, and physical safeguards such as encryption, access controls, network firewalls, and periodic audits.

In the event of a data breach, we will notify affected individuals and authorities as required by law.

9. Children’s Privacy

Our Services are not directed to children under 13.
For minors aged 13 to 17, parental or guardian consent is required before booking lessons.
Parents may review, delete, or withdraw consent by contacting info@drivex.com.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access — request a copy of data we hold about you.
Correction — update or fix inaccurate data.
Deletion — request deletion of your data.
Portability — receive data in a structured, machine-readable format.
Opt-Out — of marketing, sale, or sharing of personal data.
Limit Use — restrict processing of sensitive personal information.
Non-Discrimination — you will not be penalized for exercising privacy rights.

To exercise any right, contact info@drivex.com or use our privacy request form where available.
We will verify and respond within legally required timeframes.

11. State-Specific Privacy Rights (U.S.)

Residents of California, Colorado, Connecticut, Utah, Virginia, Iowa, Texas, Oregon, and New Jersey have additional rights:

Right to know categories of data collected and disclosed.
Right to opt-out of targeted advertising.
Right to appeal a denied request.
Right to designate an authorized agent.

You can exercise these rights via info@drivex.com.
We review and update this Policy at least annually in accordance with the CPRA.

12. Automated Decision-Making

We may use limited automated systems to assist with instructor-student matching or safety screening.

We do not use automated decision-making that produces legal or similarly significant effects without human review.

You may request human intervention or explanation of such processes.

13. International Data Transfers

If you are located outside the United States, your data may be transferred to servers in the U.S. or other jurisdictions.

We use appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other lawful mechanisms, to protect data during transfer.

14. Updates to This Policy

We may update this Policy periodically. The “Last Updated” date at the top reflects the most recent revision.

For material changes, we will notify users via email, in-app message, or website banner.
Your continued use of the Services after updates constitutes acceptance.